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Compliance score in CMDB dashboard workspace

sunilsargam
Kilo Sage

Hello Team,

 

I have upgraded my instance in Xanadu release. I can see the overall score which is an aggregate for all 3 i.e., Correctness, Compliance, Completeness. 

I have a business scenario where i would like to exclude Compliance in overall health score. I have tried to toggle use legacy calculation method , even if i give weight as zero for compliance, overall score is getting calculated.

 

Thank you

sunilsargam_0-1740488861200.png

 

2 REPLIES 2

Sandeep90
ServiceNow Employee

This is something we are going to fix it in the next release of store app when legacy score calculation is used. 

Hello @Sandeep90 ,

 

Is there any KB article or Problem ticket is raised for this issue to track the update.

Thank you