Validate Lifecycle combination Business Rule error in Flow Designer

[Lucky1]

Hello all,

When I am trying to update a Business Application record from flow designer,

I am updating with Status --- Retired, Life Cycle Stage ---- End of Life, Life Cycle stage status --- Retired.

the record is not getting updated with the values, instead it is giving error in the flow executions.

I have checked the business rule, and also checked the entries in Life cycle control table and Life cycle mappings table, but not understanding clearly how it works and why I got that error.

I see the Life cycle Mappings table record like this:

Life cycle Control table:

So, in the workflow I am doing the right thing only, then why it is throwing an errror?

Can someone help me how to update the record with these values without error.

Please I cannot use custom action and write gr.setWorkflow(false).

Thanks in advance.

Regards,

Lucky

[debendudas]

It is very strange; it is not working in my PDI as well. 

However, I found a workaround, I used flow script to return the values, and it worked.

Please find the screenshots in the below:

If this solution helps you then, mark it as accepted solution ‌‌✔️ and give thumbs up 👍! 

[Lucky1]

Yes,

Actually I too done the same, but my lead is asking why that error and why can't we update simply.

Hence put those logs.

Regards,

Lucky

[sdonthula]

Hi @debendudas,
I’m working with cmdb_ci_appli_ai_application on Zurich Patch 7 and facing a similar issue while updating lifecycle values via Flow.

1. When lifecycle values are updated using a scripted return value in Flow Designer, are Business Rules executed or skipped?
2. This table has no entry in Lifecycle Mapping / Lifecycle Control.

• Does it inherit lifecycle mapping from the parent tablez. If not, what is the recommended way to define lifecycle mapping for this CI class?

Thanks in advance

[Joseph Lighthal]

Hi Lucky,

I'm getting this exact same problem as well. I figured I would respond on this to the issue fresh.

[Lucky1]

Also, I have put some logs into the Business rule and Script include.

In the Script include, life cycle stage value is coming as undefined.

Can some one tell me why?

My Business Rule Screenshot:

Script Include Screen shot:

Note: It is not going inside While loop as the value is getting undefined.

Please help.

Regards,

Lucky