Hello everyone, recently my team is taking on a project related to CMDB data, but unfortunately my team doesn't have much experience using these techniques, accidentally found the ServiceNow forum so I want to ask about the best way to manage CMDB data.
Our team has been experiencing issues with the accuracy and reliability of our CMDB data. This has led to incidents where technicians have been unable to quickly identify the correct configuration items (CIs) and resolve issues efficiently. We need to implement effective strategies to improve CMDB data quality and accuracy.
Hope to receive advice from experts from the forum for my project, thank you very much everyone.
