What are the impacts of making 'System Administrator' inactive?

Qyc
Tera Contributor

I wants to disable the system administrator user and use own administrator role.

May I ask what impact this would have if we were to do so?

1 ACCEPTED SOLUTION

phil_bool_unifi
Tera Guru

Turning this off would remove your "account of last resort".  This is strongly recommended against.  Instead, advise your customer to set a high-security key, and add it to an appropriate, encrypted corporate key safe for emergency use.  

If, for example, the role group that you're using to distribute your admin credentials to other users was deleted by accident, you could be stuck without it.

View solution in original post

3 REPLIES 3

phil_bool_unifi
Tera Guru

Turning this off would remove your "account of last resort".  This is strongly recommended against.  Instead, advise your customer to set a high-security key, and add it to an appropriate, encrypted corporate key safe for emergency use.  

If, for example, the role group that you're using to distribute your admin credentials to other users was deleted by accident, you could be stuck without it.

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Qyc 

 

If you remove Admin role, you cant do any changes ( config or customization) in instance. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Sid_Takali
Kilo Patron
Kilo Patron

Hi @Qyc The Out Of The Box Admin Account Should Not Be Inactive Or Locked Out

Impact : Many jobs/events/processors in the instance have Run as default System administrator which might fail if the admin is inactive/locked out.