service now encrypted variable in rest message
hi, i want to create a rest message that will get an encrypted variable in the headers. how do i do it? (i cant create a new table and i cant display it in a script)
Forum Posts
Discovery Credentials
How does Credential storage valult work for cyberArk in discovery.?
CMDB resulting in Oops! Something went wrong on our end Sometimes this happens. Please try again
I keep getting the following error when i search in the intelligent search under CMDB workspace: Oops! Something went wrong on our endSometimes this happens. Please try again a little bit later. Any idea why this is happening?
Resolved! TNI - Utility pole
With the release of TNI in Washington I've been tasked with importing a number of Utility Poles into our CMDB.There doesn't appear to be a clear class these need to be homed under.From the given descriptions of each of the new classes the most approp...
ETL JDBC Connector for Postgres or Neo4j or Cassandra
Hi Team, I have a requirement to establish JDBC connection with either Postgres or Neo4j or Cassandra DB as a part of ETL in ServiceNow. Please advise if there is any connector available as OOTB in ServiceNow.
Identification rules not present for some class
Hi All, We are unable to find identification rules for some class ex: are below, how to know like how these are getting discovered or updated ? and How to identify all CIs are correct or duplicates present?cmdb_ci_vcenter_host_groupcmdb_ci_vcenter_vm...
Service Graph Connector for SCCM - Deleted disks from SCCM
We have set up the service graph connector - SCCM integration to import comptuers, servers,network devices and disk information from SCCM.However, disks are frequently getting removed from SCCM due to reasons after which the same disk is not getting ...
Resolved! CMDB Resources and Advice
Hi ServiceNow Community,Could anyone provide guidance on how to get started with CMDB? Additionally, I am on the lookout for any recommended materials, tutorials, or resources that can help me grasp CMDB fundamentals and best practices. Best Regards,...
Resolved! Give users with cmdb_read role access on CMDB Health Dashboard "CMDB Dashboard - CMDB View"
Hello All, We are trying to give users with cmdb_read role access on the CMDB Health Dashboard "CMDB Dashboard - CMDB View", so that all the users with cmdb_read role can view the CMDB health scorecards. We tried the below, but no luck, could you ple...
[Cloud CMDB] one resource impacts all resources of a subscription
Hello, We are importing our cloud CMDB from SG-Azure. We have an unexpected behavior when we :- declare an incident on one virtual machine- refresh impacted services- all Application Services of all resources from the subscription are shown (instead ...
Unable to discovery Network Printers in servicenow
Hello All, Since last couple of months we are unable to discovery Network Printer devices in CMDB. We checked with network team for any firewall issue, but they are unable to see any traffic from source to destination. Even if we checked in Credentia...
for snmp and ssh assets vmware probe is triggered
Hi community i have an issue after updating the instance to Washington , that few assets logs show that VMware probe is getting triggered even if it is not a cloud asset and if the asset is cloud and the vmware probe says unable to reach connection ...
What Discovery permissions required to Get the RAM details?
We are able to discover the windows server and we also able to discover the CPU, Serial number & Ip Address details correctly but we are discovering incorrect RAM details and we have checked the Payload Value which is getting incorrect Value only ...
IRE - Prevent Records with an Older Last Discovered Date from updating CIs
Scenario: Sources for Thin Client data and SCCM data, both with Service Graph Connectors are updating computer records. When a Windows client is converted to a Thin client IRE will allow the older SCCM record with an older Last Discovered Date to upd...
Resolved! Not able to create CMDB data manager policy's
I’m getting an error while creating a retire policy for the cmdb_ci_network_gear table in CMDB Data Manager:"Error in creating policy. CMDB classes covered by this policy do not have matching life-cycle rules for retirement, see documentation for ref...
