Hi All, We have a custom business rule (On Before - Insert and Update) on cmdb_ci table to check the CI name duplication. (function executeRule(current, previous /*null when async*/) { var name = current.getValue("name"); var cmdbCI = new Glide...
I have created a order guide and in that i have two variable and i have created two flows for that - created ci- update ciwhen i click on create ci I will fill the form and its should get created in mapped application service table from flow it will ...
Hello everyone,I'm facing an issue where I have a choice field at the cmdb_ci_computer level, but I can't see that choice value reflected at the child table cmdb_ci_net_app_server. I've already checked the reference qualifier but no clue Thanks
Hi,What are the steps to Audit my CMDB. And what are the best practices to maintain the CMDB. Please provide your suggestions and refer if any useful resources are available regarding this.
Hi all,We have been testing ServiceNow Discovery in Dev alongside the SolarWinds connector to populate our CMDB. We have started of with a specific IP range.ServiceNow Discovery works well. It discovers 3 servers as expected. Two 2012 windows servers...
Does every oracle database ci have a related oracle database instance ci?Or is there ever a case where an oracle database CI would NOT have a related oracle database instance CI -- for example, if the Oracle database is not part of a cluster?Oracle D...
Understood that IH ETL is free to use. We have SG intune connector installed in DEV. Generally SG connectors Discovery/visibility licensing. Looking at the steps/code there, I will build my own IHETL or there are also blogs for the same - https://www...
Hi,We can see some CI records updated with Discovery Source as "Engineering Software".We know that it is relatedc to "Software Asset Management". But we need help on finding out which transform map/scheduled job/script creating Software/computer reco...
Hi Team, I have user table in user table Dev field is there User Table : Dev PC (drop down) YES/No If Dev pc = Yes(drop down) then in computer table Developer pc should Yes. If no then Developer PC No. If the “Assigned To” is Developer PC then the “S...
In cmdb_ci_handheld_computing i have 3 fields Business Unit Owned : u_cmdb_business_unit(reference field )Business Unit : business_unit (reference field )Business Unit Used: u_ci_visibility(list collector)now all are referring to same business unit...
Hello,All,I want to populate CI Model ID[model_id] field[reference to cmdb_model] for child ci of server/equipment. Example- Windows server is parent ci and there are different software running on Windows Server; and running software's like- web serv...
Only allow users with ecmdb_admin to create, update and delete CIs;All others can only read the ci's
Dear experts, I have the following set of questions which I have prepared to interview the customer and understand the (client to be) instance which requires a CMDB cleanup. Can you please suggest more or add/remove any more questions that you feel...
Hi All, Is there any option to trigger approvals based on selected affected CIs related list in Change Requests? After submission of CR, Change Owner will select and add the different affected CIs and based on these CIs Change Group approval needs to...
Create Monitor function to switch to an alternate event Monitor when the original one goes down in Event Management . How achieve this please let me know.
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