Patterns logs are not visible
Hello team, We are not able to see the discovery pattern logs. Kindly let me know why we are unable to see the logs.
Forum Posts
IH ETL running unable to preview data
Good evening all. I got a very weird issue. I create a data source with action , return nested data and test all seem ok. But when I try to use ETL to load the data , i got error says Error load this transfer map. check the import set, it got canc...
CMDB implementation
Hi Experts,I'm very new to CMDB.I am given with the below task, and I would like to know how many ways we can implement this and whats the best practice? My task is :Currently all Applications in our instance are standalone and does not have any rela...
Assets are being created for virtual machines even after the model is set to "Don't create Assets"
Assets are being created for virtual machines even after the model is set to "Don't create Assets"Please help how to restrict the CI not to create any assets.
Scripted Extension Point vs Inheritance Script Include
Hi, I've been researching about how is the best approach to extend/override the exist functionality inside ServiceNow. Specially for my app, I would like to override the method filterLifeCycleStage of the OOB LifeCycleUtil script include. My first id...
Exclude IP range when setting CI's IP on Discovery
Can anyone suggest a method on excluding an ip range (like 172.25* in this screenshot) from becoming the Ip address of this CI?These two Network adapters have been inserted by the Discovery process.
Is it possible to change the filter of the 'CMDB Health Group List'?
Is it possible to change the filter of the "CMDB Health Group List" that is being used in CMDB Health Dashboard > Group View? I would like to have a new dashboard that has the same functionality of CMDB Dashboard > Group view. The use case is to use ...
Resolved! CMDB CI Relations and forcing creation by script
Hello all. I'm trying to populate relations between CIs by script, but no success on them (always empty items created). I'm using the code: function create_new_relation(ci_parent_id,rel_type_id,ci_child_id){ var gr_ci_parent = new GlideRecord('cmdb_...
Resolved! Pointing ServiceGraph connector to multiple instances
Hello Friends, We have a OTB service graph connector for one of our system which pulls the data over REST API from third party system and populates the import set table and then Robust Transform Engines are triggered to process the data. Here using t...
CMDB Relationship Health
Dev instance and Sandbox instances CMDB Dashboards. We only rely on Service Mapping Relationships, etc. and the ones that make sense (needed for discovery). What is the best practice for clearing stale or duplicate relationships. Sandbox screenshot i...
Adding custom network equipment to ServiceNow - Opengear terminal server
Hi, What's the process for servicenow formally supporting new network devices? We need to add our terminal servers - opengear devices to servicenow for discovery and CI mapping. https://opengear.com/products/acm7000-resilience-gateway Until this is f...
ESX Servers have been linked to the Location where the vCenter rather than the physical Location
how can we have the correct physical location tied to the vCenter and ES
Resolved! What are the day to day activities of CMDB developer/administrator
Hi, I learnt CMDB concept on my own but wanted to know what are the day-to-day activities or responsibilities of CMDB developer or administrator. That would be highly appreciated.
CMDBTransformUtil Usage in Transform Maps when new CI created but no records insert in Object Source
Hi Expert:I was implementing IRE using Transform Maps,in the onBefore and scripts: (function runTransformScript(source, map, log, target /*undefined onStart*/ ) {var cmdbUtil = new global.CMDBTransformUtil();cmdbUtil.setDataSource('UCMDB'); //This is...
CI Relationship Attributes
I'm looking to create relationship between CMDB CIs Business Process and Business Capabilities, which is relatively simple to do, however, in our business architecture concepts, a Business Capability may have more or less relevance to a business proc...
