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Predictive intelligence Classification model isnt assigning groups

So I am working in a Dev environment and have been able to create, narrow down my fields, and train my classification model to auto assign groups to incoming tickets. However, when I got to test it, the model doesnt seem to be working or at least the...

TuckerL by Tera Contributor
  • 444 Views
  • 1 replies
  • 1 helpfuls

Hi- ETL IRE payload modification

Hi, We are working on Robust transformation(Using HI-ETL), due to some reason we need to modify the IRE input payload after the Identification done. we tried, Execute After script in CMDB Integration Studio Application Data Source, but changes to the...

Duplicate CIs in cmdb_ci_ip_address table

Hi All, We have multiple records with same IPs in IP address table.  IP address starts with 10. or 40.  How can we know if they are duplicate records or not ? is there any other attributes to consider ? Thanks

Roopa11 by Tera Expert
  • 724 Views
  • 1 replies
  • 0 helpfuls

Resolved! UK CMDB SIG Event register page not working

HiI'm trying to register to attend the following virtual UK CMDB SIG Event (https://reg.servicenow.com/flow/servicenow/ukisigcmbdq324/event1/page/landing) on the 11th September 2024, and the registration page doesn't appear to be working. I enter all...

ajk by Tera Expert
  • 1130 Views
  • 4 replies
  • 1 helpfuls

Looking for insights on CMDB data archive

Hi,If you are archiving CMDB data, can you please share details on the following- Are you using Data Archiving or Archive policy in CMDB Data Manager? Is there any differece between them?- How are the CI relationships handled when you archive a CI?- ...

Suggy by Giga Sage
  • 632 Views
  • 5 replies
  • 2 helpfuls