Hi Everyone, I am having trouble in viewing few Model categories which has child model categories associated with them in the workspace view. for eg: When I am creating an asset from the Native view, i can see the category such as "Protection & Cont...
I need testing condition filter to check when the Policy Type is retired and filter out some matching record in my PDI.. which is Xanadu upgrade.. Please provide a default filter value get some outputs to check what condition i can apply and filter t...
Hi experts!I'm facing a situation here. I've been asked to stop discovery from updating CIs with OS windows 7 enterprise and windows 10 enterprise. Meaning, all computers. I've tried disabling the generic windows in windows classification.But, still ...
Hello, We are having an issue with our intune integration recently.It will import the devices with no issues, however, it will not import the assigned_to user.When checking the logs, I can see it is getting a 403 error followed by a 200 code.The URL'...
Hi Community, I have created data certification policy using legacy version (not from CMDB workspace). Every thing is good and working but my question is once the person/group certifies all the field in the record then how it can be acknowledged in ...
Issue 1:We know that IH-ETL uses IRE, but its actually something like we are configuring/mapping the CI identifiers as part of the Attribute mapping step in CMDB integration studio.ie say for computer, OOB the CI identifiers are like thisand this is ...
I recently noticed in a failed discovery of a linux server on the step Target Cleanup: Skipped file cleaning on target. In order to activate this behavior, please set "mid.sa.cleanup.clean_files_on_target" MID propertyDoes anyone have any informati...
Setting up Compliance rules for End User devices has been relatively easy. However I am struggling to identify further compliance rules that I can set for Infrastructure assets, as the key areas would be if they are duplicated, orphaned or stale whi...
Background: The question is around Data Domains and Information Objects. The data domains serve as a grouping of data elements. Where the Information Objects are the elements within that domain. Example below is from a PDI with loaded sample data....
Hi everyone, I have a Requirement to show only custom fields on ServiceNow Portal, for Non ITIL Users for which I built a catalog item so that the User can See a List of All classes from CMDB.2. once the user Selects the Class that should dynamically...
Hi Everyon,I run quick discovery on WAP IP.result to that quick discovery I got 6 OID.then I created on SNMP OID selecting table as IP switch and classifier as standared network switch.Then I run quick discovery on same IP.As a result the WAP IP got ...
Hello, We would like to start discovering our Ricoh Printers globally. SNMP is enabled by default and the snmp credentials used is the regurlar 'public' one. So far so good, but there is one showstopper, discovery is picking the 'sysname' from the pr...
Hello,I am in the process of transitioning from SCCM 2016 plugin to the SCCM Service Graph Connector plugin.Everything was going smoothly until I realized the integration is creating new product models, and assigning different model categories to the...
Hi for data cleanens in our cmdb we want to define some data policys to clean up older data.the idea here is to have a rule to delete ci that is on status initialized having no managed by group set and the most resenent discovery is more than 2 month...
Hi All, What is the best and correct way to handle/reduce staled cis in cmdb. How can we get list servers with mapped applications like webservice, tomcat servers, tibco cis, mssql db etc. In my instance I am having more than 8k staled cis. So I th...
