What is CMDB?

Salma786 · ‎12-15-2023

Sandeep132 · ‎12-15-2023

Not sure what your question is about. But you can refer to this page to get an idea on what is CMDB and its purpose https://www.servicenow.com/products/it-operations-management/what-is-cmdb.html

Dr Atul G- LNG · ‎12-15-2023

Hi @Salma786

I am SN trainer and here are the details about CMDB

https://youtu.be/B4Lqqhfvf6s

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Ashok Sasidhara · ‎12-15-2023

The purpose of a Configuration management database (CMDB) is to track the data of configuration items (CIs) and their relationships with other CIs. These CIs can be various types like services, devices, applications etc. I would suggest to go through the CMDB fundamentals nowlearning course (URL given below) to learn in detail about ServiceNow CMDB:

https://nowlearning.servicenow.com/lxp/en/now-platform/configuration-management-database-cmdb-fundam...