What is the process of idea to project, any diagrams or checklist?
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‎01-11-2025 07:32 AM
I hope I am in the right place, please point me in the right direction. I am a technical project manager and am new to using ServiceNow to run projects. Is there a diagram or checklist to support the Idea to Project process? Something that walks you through each step?

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‎01-11-2025 08:06 PM
@SigmondJ Here is an image outlining the same,
Also, found a nice article around this topic on Linked in https://www.linkedin.com/pulse/servicenow-idea-demand-management-steve-ng/
Hope this helps.
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‎01-12-2025 03:39 AM
Hi @SigmondJ
Link shared by @Sandeep Rajput is good, also you can follow this
https://images.app.goo.gl/qFTskkcR1bpTMbHk6
or best is go to Now Create and there you can get more information about Idea to project and you will get the standard document.
nowlearning.service-now.com/nowcreate
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‎01-11-2025 09:31 PM
Use the Idea Portal and Assess and score the idea then Convert to Demand and Approved ideas become demands then Score and approve demand then Convert to Project Approved demand becomes a project. Manage Project Plan, track, and complete project tasks.
Module:
- Idea Management → Demand Management → Project Management.
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‎01-12-2025 07:58 AM
I am working on enabling Idea portal and this is the best way to get the end-to-end life cycle of demands/deliverables on the Ideas received from employees. However, if you want to track and manage your own project, start using Project workspace, create your own project and tasks to drive.
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Best,
PC