What will happen if we Reject Certification elements in a Certification Task

[Suvetha S]

Hi All,

We have implemented Data certification for Application Service table. A certification task is generated and the Assignee can either Approve or Reject the Certification Elements. If suppose, i have 1000 Application CI's to be certified in a single task. 600 got rejected and 400 was accepted by the user. What will happen to the rejected ones? How can we track them?

[s4scott · Accepted solution]

Out of the box there is no automation tied to failing a certification element. All is does is record the result in the certification elements table (cert_element) with a state = Failed. 
Your instructions to users could ask the user to enter a comment into the field next to the certification icons that explains why they failed the element. Alternatively, depending on what data is being certified, you could write a business rule or scheduled job to run against the failed elements and perform an automated action.

[Suvetha S]

Thank you so much

[MayuriSurap]

And what will happen if a task is not certified within due days(90 days), will it remain work in progress or Will it send a reminder notification or anything else?

[s4scott]

The certification ticket will remain in work in progress. Reminder notification triggers can be created, but there are none by default.