Why Backslashes being Added to All over Discovery Pattern?

RK25
Giga Guru

Hello - I am running into a weird issue with pattern extension sections. When I save the pattern, all text in the pattern being wrapped in backslashes. Has anyone seen this before and possible root cause? Appreciate any insight.

RK25_0-1698107954923.png

 

1 ACCEPTED SOLUTION

RK25
Giga Guru

I initially deleted the extension section and created a new one but it did not work. Then I created a new extension section and imported it into the instance I am seeing the issue with, then the issue was gone.

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3 REPLIES 3

AnveshKumar M
Tera Sage
Tera Sage

Hi @RK25 

These back slashes are escape characters. For example in the value field you have inputted $""test"", ServiceNow will escape the second double quote to print it as is so it will become $"\"test\""

 

May I know the purpose of these double quotes you are using?

 

Please mark my answer helpful and accept as solution if it helped you 👍

Thanks,
Anvesh

RK25
Giga Guru

Thanks for the response. I added none of the backslashes, my original text was '$test'.

RK25
Giga Guru

I initially deleted the extension section and created a new one but it did not work. Then I created a new extension section and imported it into the instance I am seeing the issue with, then the issue was gone.