Business Criticality discussion across the CSDM model

[Mark Bodman]

Here is a new discussion tackling Business Criticality across the CSDM model. We covered how Business Criticality us used and included many related topics using CSDM as our backdrop. The goal here was to better understand the design criticality through delivery and operations, how they are linked and used in each domain of CSDM. #servicenow #CSDM #cmdb

[Christine13]

Thanks so much Mark for this video. Lots of good stuff in here and really helpful. I have a couple questions. 

1. In regards to associating a Business Application to all the Application Services needed for that Bus App: We have an LDAP map, this map is also on all the application service maps where it is required. So they are already linked. We then have the Application Services linked to their corresponding Bus App. Should we also link the LDAP map to the Bus Application of all the applications that use it?
2. Business Application is in design, so its meant to be at the start of the lifecycle. If we are implementing now, I heard you say its good to go back and add in the Bus Apps for all the corresponding App Services. We have done that. Our question is if the Bus App table is meant to be used at the start, where do we manage our "application inventory" going forward (once they are built). Is the Bus App meant to be an "application inventory" in that sense or do we shift to the App service table?
3. Do you need to have migrated to the new Lifecycle Status in order to use the Service Builder?

Thanks