1 ACCEPTED SOLUTION
Hi @YakupT,
To make the "Application category" field optional when creating a new Business Application, you can disable the client script that enforces it as mandatory.
The script responsible is the "Set Application Category mandatory" onLoad Client Script. This script checks if the field exists and then sets it as mandatory.
If your use case requires this field to be optional, you can simply deactivate this client script.
Here is the link: https://<your-instance>.service-now.com/sys_script_client.do?sys_id=1c12958653372010c8d4ddeeff7b120b
If my response helped, please mark it as the accepted solution so others can benefit as well.
