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Approval stuck at 'Not Yet Requested' when created for RITM outside the flow execution

MohamedG7003017
Tera Contributor
When creating an extra approval for a RITM outside the flow execution, regardless of the stage or state the RITM is in, it gets stuck at the 'Not Yet Requested' state and is not sent to the approver. I checked the 'state' field in the Approval table ('sysapproval_approver') and found that its default value is 'Not Yet Requested'. My question is: how is the 'state' value changed from 'Not Yet Requested' to 'Requested', and why do manually created records not have their state changed? To investigate, I searched for scripts or business rules that change this value to 'Requested'. I started by looking for Before Insert Business Rules and found one named 'Add Approver If Process Guide running', which seemed relevant. However, I discovered it is not currently used because the tables it depends on are no longer in use. Therefore, I am asking...
1 REPLY 1

brianlan25
Kilo Patron

How are you creating these approvals outside the flow execution? Note that adding approvals outside of the flow execution will not stop the flow from being able to continue as it was done outside the flow.