We have an issue and I'm curious is anybody else has this issue or concern with their business application records. We could have a single business owner, but many times there might be a group associated with that business owner and as we have had many changes at those levels, it would be prudent for us to keep the group that actually owns that business application too. I do agree, when someone leaves, there should be a process to make sure ALL the roles that person has should get updated, but we just don't have that process developed or executed, so till that happens, does anybody have a good solution and we would rather stay OOTB (out of the box).
Note: I did consider business unit and department, but we do not currently have departments linked to anything official, so that is not usable and the BU is too broad for that data.
We also did consider extending the table with the field, but that does incur tech debt for future updates to that table/form. Although, even though they had a couple small changes, not much has happen to that table.
Last piece that we had come up on this issue, we sometimes actually have two different business owners, two unique people, sometimes from different groups. It's possible as a company we are doing something incorrect, but in the health industry, this has come up with some of our services, so it is something I have to consider. Someone made a suggestion to just create an owners group for both of them and possibly their groups associated to both of them in that central group.
Any ideas are greatly appreciated, please don't judge us with the lack of processes to maintain those people, that is something we will have to work on, but is a longer goal to achieve.
Thank you in advance!
Alex Y.
