Business Capabilities and it's relationship with Application Portfolio Management ?

kelvinksau
Tera Contributor

‎10-07-2022 01:14 AM

We are looking at how individual applications provide the required features demanded by a particular business domain.

Is "business capabilities a CSDM foundation concept we can use out of the box? Or it is a feature that only comes with the Application Portfolio Management?

 

Sorry for this “101” question …

 

Kelvin

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Niklas Peterson
Mega Sage
Mega Sage

‎10-07-2022 01:22 AM

Hi,
From a table and record perspective you can use it but you will not be able to leverage the functionalities that comes with APM. https://docs.servicenow.com/bundle/tokyo-it-business-management/page/product/application-portfolio-m... 

Regards,
Niklas

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EricDohr
ServiceNow Employee
ServiceNow Employee
In response to Niklas Peterson

‎10-07-2022 09:27 AM

To add onto what Niklas mentioned, yes you can use the Capability Map and Business Application tables without APM and build out the CI Relationship.  APM will bring a lot of helpful functionality to your organization.  

One specific value proposition with APM and CSDM is that you can correlate Software Models and Hardware Models to Application Services via new tables.  This then helps you drive Technical Portfolio Management.  

 

If you have not defined Business Capabilities yet, APQC is a great framework to start.  Best of luck! 

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