caller is referred to user and category is choice list in incident with using of reference qualifier

[SNow Learner41]

Hi Guys,

caller is referred to user and category is choice list in incident with using of reference qualifier need to do filtering i am unable to understand can any one please make me understand and how to solve this task.When, i am selecting any one category then those users only shown in caller.

Thank You in advance,

Kiran Kumar.   

[Vishal Birajdar]

Hi @SNow Learner41 ,

Can you try below reference qualifier

javascript:"u_category='+ current.getValue('category');

/*Here 
u_category - the field present on User table (might be different for you)
category - field present on incident form
*/

I did not cross checked yet...will do once i get some time...meanwhile you can try n check if this works for you...