Hi All, Im working in my PDI trying to understand Life Cycle Stages and Status in the location table - cmn_location_listWhen trying to update Life Cycle Stages field I get error message "invalid life cycle stage and stage status combination error mes...
We generally use an CMDB Health Orphan Rule which determines if a CI has a missing relationship to a Service (Application or Technical). It works as expected and flagged in CMDB Correctness when there is not a relationship in cmdb_rel_ci between th...
Remove Decimals from all values across Demand platformin Demand Form under financial tabs some fields are decimals, how we can remove that decimals if we can search for property which remove decimals i.e current: 3000.00 replace with 3000 can anyone...
Is there an OOB method to populate the Business Unit field on configurations items? Can discovery do this? It seems like this might be impractical unless the IP ranges were different, which might not be the case. Can Technical Service Offerings or Bu...
We bought and installed WSD, probably one of the first companies doing so, a while ago. The new location hierarchy mentioned in the Draft CSDM 4 is not aligned with the classes coming in when installing the WSD plugin, WSD classes are extending the c...
I have CI in 2 classes computer and Personal computer. I would like to know what is the basic difference, technical and architectural difference between both and what is the need of having 2?
Hello Folks, I want to understand , If I am doing green field CMDB Implementation, Do i really need to define Products(Models) & Contracts on a first go ?and how it is useful? Regards,Piyush
Hello, I would like to know, what are the basic Entity, Entity Class, and Entity types of ServiceNow which are built-in and can't be changed.Is the Caller an Entity? Regards
What class of CI should be filled out on the Incident record? Technical Service Offering, Business Application, or Application Service? For example if there is an issue with SAP Production Application and we have a business application called SAP, an...
Hi, Is it possible to use email address as "main identifier" for the CI that the user possesses? For example, when importing data, it is possible to have 2 users with the same full names, but their email will always be unique. John Doe (john.doe@com...
Hi All, I am getting the error message –“You do not have permission to view this application” while trying to access the $csdm_app_service ui page. I believe we don’t have any ACL rule getting failed, if so we will get a security error message. Ple...
Any other suggestions or experience? Any good guess on news in Utha and Vancouver concerning Product Mangement? I have got some hint saying that Product Owner will replece Service Owner as the "central role" in CSDM. Feedback on this is apreciated.Ke...
For task assignment to an assignment group, what are all the possible options the following tables:cmdb_service base tableContract - contract_rel_group (Groups Covered)Service - cmdb_rel_group (Group Relationships)Service Offering - service_subscrib...
How far do you go with listing Business Applications that contribute towards the running of your Business? Some applications that support a business capability are so generic and so far outside of your control and management, it questions the value o...
In CSDM v4.0 a new domain was added as "Build" which is mostly used for DevOps Module. Based on DevOps Change Velocity Workspace videos from ServiceNow and CSDM 4.0 SDLC documentation, it is very confusing to decide the application/CI Class level of ...
