CI Class Manager – Completeness: Required Fields tab not available in Zurich

sarthakkach
Tera Contributor

3 hours ago

Hi Community,

I am working on a ServiceNow Zurich instance and trying to configure CMDB Health → Completeness for a CI class.

For example, I selected the CI class:

Configuration Item → Hardware → Computer → Cisco UCS Blade

Then I navigated to:

CI Class Manager → Cisco UCS Blade → Health → Completeness

However, I can see only the Recommended Fields section. I do not see any Required Fields tab/section.

I have already checked the CI Class Manager configuration, but the Required Fields option is not available.

I want to configure fields such as Serial number as required for this CI class and have them considered in the CMDB Health → Completeness → Required metric.

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Mathew Hillyard
Tera Sage

44m ago

Hi @sarthakkach 

As far as I am aware the Required Fields tab was removed somewhen around Washington. I think you have to set mandatory on dictionary entries (or dictionary entry overrides depending on your goal).

 

I hope this helps!
Mat

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