create a catalog item

shaikkhasim
Tera Contributor

Hi Team

 

i have a requirement from my clinet, will you pls guide me how to create a service catalog item 

 

i have attached the requirement also 

 

khasim
5 REPLIES 5

Gaurav Shirsat
Mega Sage

Hello @shaikkhasim 

It seems that You need to create complete Catalog Item and new to servcienow development.

I would suggest you to refer some ServiceNow youtube videos for creation of Catalog Item.

majorly the point will involve as creation of Update Set, Creating Your Catalog Item in sc_cat_item i.e. Maintain Item, Adding the Basic Important details of Catalog, Category, subcategory, portal setting and many more.

Later you need to creation of fulfillment process to be created using workflow/flow designer

Kindly refer this video and learn how perform the set up for catalog item and watching this create your own variables.

its quiet difficult here for anyone to provide you complete ready made catalog item update set and requirement is simple but quiet big.

I would recommend you to also seek for offline help in your organization for better understanding as you need to move your work to next UAT Instance too.

 

Mark my Response as Correct or Helpful, if you find it Appropriate.
Gaurav Shirsat : ServiceNow Community MVP 2022
https://www.linkedin.com/in/gauravshirsat/