CSDM 5.0

Erick18
Mega Guru

When will CSDM 5.0 be released? 

 

Thanks,

Erick

2 ACCEPTED SOLUTIONS

Community Alums
Not applicable

I was in the K24 and fortunate to take a picture on CSDM 5 Draft at the CSDM booth on the expo floor. Interesting to see the Gen AI + Domain-LLM in the BUILD domain. @Mark Bodman, I missed both of your sessions at K24 but would be grateful if you can share some content about CSDM 5.0.

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Dan Freed
ServiceNow Employee
ServiceNow Employee
60 REPLIES 60

Agree about the renaming of Application Service. Service instance is almost as confusing. System (or application instance) makes more sense or is at least easier to explain. 

Application instance or Product Instance are also a good ideas, which really describes what it is.

I agree, that would be the perfect description for it.

We are using the Application Service CIs not only for applications, therefore only Application Instance wouldn't be enough for us. (Currently we name it Environment by changing the label in the user interface. They are used in "Application and/or Service Instances" meaning, but non of the names cover it fully, System would also not be a perfect match.)

But Environment is already an existing CI class (cmdb_ci_environment), and describes where a technical stack is deployed. This could confuses much more. So I would vote for Product instance then 🙂