CSDM infrastructure service modelling

[hbouvet]

Hello,

I am new to CSDM and I am trying to model infrastructure services such as WiFi.

In our case, a standard WiFi access is available for all users, but they can request specific accesses on demand.

There are a production infrastructure and a test infrastructure.

I was thinking of this modelization:

- Technical service: Network

- Technical service offering: WiFi management

- Application Service 1: WIFI Production

- Application Service 2: WIFI Test

- Business Service: WIFI

- Business Service offering: WiFi specific access

Is it correct? Can we consider WiFi as an Application Service?

Also, is it possible to have a Business Application 'WiFi' (containing 'WiFi Test' and 'WiFi Production'). WIFi is not a Business Application but I am wondering how to have a framework containing the two applications' services.

Best Regards,

Hervé

[CMDB Whisperer]

Generally when we refer to application services we mean deployed instances of a business application, so WiFi doesn't seem to meet that definition on the surface, but if what you mean is "WiFi device support" then yes, you can use a special subclass of application service called Dynamic CI Group, whose purpose is to collect similar CIs and surface them basically as a connected system, which would then connected to the WiFi management technical service offering.  The Dynamic CI Groups could be created to collect CIs based on the CI class, the environment type, or any other criteria you define, so yes you could definitely have two DCGs called WiFi Production and WiFi Test.  Note, however, that if they are both connected to the same service offering, then the contained devices will be supported by the same Group.  If they are supported or managed by different groups, then you should define them as different Service Offerings.

[Jimmers]

Agree with Whisperer. I tend to model them out color coded to the CSDM.  Here is a couple examples across the framework which might give you some ideas. Hope it helps!

[hbouvet]

"Thank you, Whisperer and Jimmers, for your prompt responses. They help me to understand the model."