CSDM RACI matrix and Governance In Servicenow

[sj00981504]

Hi Experts, 

Could someone able to provide - RACI matrix and Governance for CSDM in service now?

Thank you.

[Jimmers]

Hi, At what level of Granularity are you looking to get a RACI?

[TeriMau]

I'm looking for this as well.  The more detail the better.  🙂

[CNAUG06]

Activities	Process Owner	CMDB Manager/Admin	Service Owner	CI Owner	ITOM Team
CMDB Strategy & Governance	A	R	C	I	I
CSDM Framework/Model	A	R	C	C	I
Create/Update Business Applications	I	R	A	C	I
Service mapping Relationships	I	C	A	R	C
CI Data Quality & Accuracy	I	A	C	R	C
Maintain CI Lifecycle (Data Manager)	I	A	C	R	I
Automated Discovery	I	A	I	I	R