Data migration from ServiceNow instance to instance(Partially data)

[balamuruganr]

We are looking to reduce our instance cloud storage by partially moving the some data into some other instance.

What is best way? Can you please help me.

[Najmuddin Mohd]

Hi @balamuruganr ,

Is the other instance also a ServiceNow instance, and does it also has the dependent data like similar groups and users with same sys_ids. Then easiest would be to Export XMLs and Import XMLs.

If no dependent data, you can Export the data through Excel and use Load data and Transform Maps and write scripts to check if the dependent data is there, like if Caller of the ticket is there in the user table. If yes go on. If not create a user in the user table and the push the ticket.

One matured way is you can use Table APIs in the Script using Ebonding and call it from. the script and at one run, all your data is moved to other instance.

If the above information helps you, Kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin.

[balamuruganr]

Hi Najmuddin,

Thank you for your response.

Yes , the other instance also ServiceNow instance.

Thanks,

Bala.

[Alessandro Alme]

Hello @balamuruganr.

Check out Clone Admin Console, maybe Exclusions option (in Definitions) can help you: https://docs.servicenow.com/bundle/xanadu-platform-administration/page/administer/managing-data/conc... 

Thanks,

Alessandro.

[Mathew Hillyard]

This is the CSDM Data Foundations forum. Try posting this in the Developer or Sys Admins forums and you will reach a wider and more relevant audience.