Discovery Automation

[MirzaSaquiB]

HI Experts,

I am working on the automation part of ITOM. Requirement is:

Suppose We get the alert through Event Management that the VM in the Cloud is not in use for last 6 months. So we need to remove that VMs from the cloud. So How we create a connection with SNOW & the cloud environment (AWS)? Is there any Integration or we can do using MID server?

Thanks & Regards

Mirza

[yvijay]

Hello @MirzaSaquiB ,

We have different options to enable this automation. We have done same automation for Azure. Based on our previous experience, I've listed simple points it it helps in your case.

Type 1:
ServiceNow + AWS + MID Server: ServiceNow receives the idle-VM event, then Flow Designer or Orchestration triggers an AWS action.
The MID Server is used only when ServiceNow needs secure access to private networks or restricted endpoints.
AWS APIs or the AWS Spoke handle the actual stop/terminate action on the EC2 instance.
Best when ServiceNow must control approvals, logging, and remediation workflow.

Type2:
ServiceNow + CPG + AWS: ServiceNow sends the request to CPG, and CPG handles cloud governance or provisioning logic.
CPG then calls AWS APIs or its own connector to stop/terminate the VM.
This is best when CPG is already your enterprise standard for cloud operations and policy enforcement.
MID Server is optional here unless CPG or ServiceNow needs private network connectivity.
Use the first option for tighter ServiceNow-led automation; use the second for governance-led cloud control.

If this was useful, please consider marking it as Accept as Solution and Helpful.

Thanks,

Vijay