Dynamic CI Groups - default number of CIs

[Anton Perepelit]

Hi all,

I am currently building an ownership model according to this documentation:

https://docs.servicenow.com/en-US/bundle/sandiego-servicenow-platform/page/product/csdm-implementati...

The problem I have is that Dynamic CI Groups are limited to 10.000 CIs on default, so other CIs exceeding the number within that class will not be subject to data inheritance.

I thought of two ways to solve this: 
1. Split a bigger group into two or three, so each would have 10.000 CIs in it. 
2. Adjust the default max default number of CIs and increase it.

If we are talking about the second option:

Does anyone know where and how I can do it on the platform?
Do you know if increasing the number would have a bad performance impact on the platform?
Do you have additional concerns regarding the topic?

Thank you!

[Martin Grosskop · Accepted solution]

Hi Anton,

The property you need to change is sa.qbs.max_num_of_cis.

The property might not exist - so you will probably have to create it. (type = integer)

We are currently running with a value of 40 000 without any noticeable impact.

Regards

Martin

[Anton Perepelit]

Hi Martin,

Thank you. It worked!