error message –“ You do not have permission to view this application" - while trying to access the $csdm_app_service ui page

imranbasham
Tera Contributor

Hi All,

I am getting the error message –“You do not have permission to view this application” while trying to access the $csdm_app_service ui page.
I believe we don’t have any ACL rule getting failed, if so we will get a security error message.

 

Please let me know what additional permissions are needed to view the UI page $csdm_app_service.

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

that's an internal page which comes from platform and we don't have access to that

any UI page which starts with $ is an internal one embedded in angular file

Can we add new fields to $csdm_app_service.do page when loading an application service

regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur,

 

I don't want to modify anything on the UI page - $csdm_app_service, just like to access it, I am getting the below error message. and also checked it is fine with ACL. if that is an issue we will be getting a security error. created a new ACL for the UI Page and tested that as well. 

not sure from where this message is popping up. 

 

find_real_file.png

imranbasham
Tera Contributor

it works fine with the role - app_service_admin, but able to justify it

Scott Halverso1
Mega Guru
These roles will grant access:  admin, app_service_admin, app_service_user, service_owner.  In addition depending on the Service being viewed, their is additional validation is done that the logged in user can view that particular Service.
 
This logic is coded at a layer that customers and partners do not have access to.