How to edit form layout for Application Services

[Prince Sai]

Hello,

I need edit form layout for Application Services Table, The form layout is different than other table forms.

Application Table Link:
https://yourinstance.service-now.com/$csdm_app_service.do

The background name for table is : cmdb_ci_service_auto

If any change the layout, Tell me how I can.

Thanks

[Barry Kant · Accepted solution]

Hi Prince Sai,

it is a static format it cannot be modified. 

BR,
Barry

[Barry Kant · Accepted solution]

Hi Prince Sai,

it is a static format it cannot be modified. 

BR,
Barry

[Amanda Buggy · Accepted solution]

Are you talking about when it comes up in this view? 

If you click on "Advanced" you can get to the normal record view instead and can do the usual "Configure -> Form Layout, etc" but this view as you can tell in the URL (sysparm_view=csdm_view) is the csdm_view which is not an option to modify in the usual way. See https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0993250 for more info about this csdm_view

[Peter Oettle]

When I click on "Advanced" it opens this view, which is not editable (i.e. no additional actions menu):

Selecting Application Service module under Configuration and then changing the view to Default, allows one to edit the form layout in the usual way. But there is no real benefit in modifying the default form layout because the application service is relevant for CSDM, which uses the static, non-editable format.