Foundation data and TMF API Spec alignment for Place-Location-Site-Address
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‎05-24-2023 05:01 AM - edited ‎05-24-2023 05:13 AM
Hello,
Can you please help with details on below; As location data used in different process, INC, CHG, CSM, FSM, etc. aspects customer site(where service/product delivered) Vs Data center/exchange(where network device reside). or medical device at one site/hospital and field engineer need to visit.
1.how servicenow using and planning to get foundation data with TMF API 673/4/5 Spec alignment for Place-Location-Site-Address?
2.What is the each element/object from below snip. and how we should segregate and flag entities in SN? and to store them(customer place Vs exchange/data center place) and used in servicenow platform?
3.And what target CI/TNI(site/network site) class ?
4.
#CSDM
#etnerpriseAssetManagement
#FSM
#CSM
#HAM
#ITSM
#Teleco

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‎05-24-2023 06:39 AM
Hi may I suggest you look, at assets on for Telco Network Inventory Nowlearning / Now create - here is the data model - in the slide deck:
Best regards
Stig