Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Foundation data and TMF API Spec alignment for Place-Location-Site-Address

Bharat H
Tera Contributor

‎05-24-2023 05:01 AM - edited ‎05-24-2023 05:13 AM

Hello,

Can you please help with details on below; As location data used in different process, INC, CHG, CSM, FSM, etc. aspects customer site(where service/product delivered) Vs Data center/exchange(where network device reside). or medical device at one site/hospital and field engineer need to visit.

1.how servicenow using and planning to get foundation data with TMF API 673/4/5 Spec alignment for Place-Location-Site-Address?

2.What is the each element/object from below snip. and how we should segregate and flag entities in SN? and to store them(customer place Vs exchange/data center place) and used in servicenow platform? 

3.And what target CI/TNI(site/network site) class ?

4.

 

BharatH_0-1684929307681.png

 

#CSDM

#etnerpriseAssetManagement

#FSM

#CSM

#HAM

#ITSM

#Teleco

0 Helpfuls
  • 1,205 Views
5 REPLIES 5

Stig Brandt
Tera Guru

‎05-24-2023 06:39 AM

Hi may I suggest you look, at assets on for Telco Network Inventory Nowlearning / Now create - here is the data model - in the slide deck:

StigBrandt_2-1684935477412.png

 

Best regards 

Stig