What is cmdb_ci_service_business for in Rome?

David A2
Giga Guru

We're preparing ourselves to upgrade from Paris to Rome and I cam across this table in Rome that doesn't exist in Paris. I'm not finding any documentation anywhere what its purpose is supposed to be. My assumption is this is replacing the need to use the Service Classification of "Business Service" on the cmdb_ci_service table? Is this part of CSDM 4.0?

 

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Rae Ann Prasnic
ServiceNow Employee
ServiceNow Employee

You can click here for the Rome Release notes to read more about the change. 

find_real_file.png

 

If this is helpful please mark correct/helpful. Thanks! Rae Ann

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7 REPLIES 7

SNFan
Tera Expert

>My assumption is this is replacing the need to use the Service Classification of "Business Service" on the cmdb_ci_service table

This is correct

Troy24
Tera Contributor

My understanding is that they are working to split out the Technical and Business Services, so that you can create separate portfolios, and offerings for Technical Services.  Therefor they have to split the cmdb_ci_service table from previous versions, to accommodate the CSDM Framework.

Daniel Carvalho
Kilo Guru

In this "Service" table´s hierarchy prior CSDM 4.0, Business Services had not a specific child-table, being their itens created directly on the top level.

CSDM 4 just now is allocating them in an equivalent sub-level, therefore none is supposed to be created on the top level anymore.

It is better organized now, and more in alignment, conceptually..

Cordial

Rae Ann Prasnic
ServiceNow Employee
ServiceNow Employee

You can click here for the Rome Release notes to read more about the change. 

find_real_file.png

 

If this is helpful please mark correct/helpful. Thanks! Rae Ann