How to define the architecture type for a platform host?
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11-30-2023 02:28 AM
The field Architecture Type can be used to indicate software that hosts a business application. But how can you indicate that this host is, for example, Web-based?
It feels like there should be two fields: Architecture Type and Platform type.
Take for example ServiceNow.
You could say this is a platform host that runs 2 business applications: ITSM and WSD. Both of them support different business capabilities.
How can I indicate that my host (ServiceNow) is Web-based as you can not multi-select values for Architecture type?
Anybody can advise on this?
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11-30-2023 04:43 AM
Consider looking at the 'Application Type', 'Platform', and 'Technology Stack' fields as well. I believe they will provide you with what you need.
Business Application Form (servicenow.com)
//Casper
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12-03-2023 11:19 PM
Casper,
we use those fields for another purpose but an additional custom field can be the solution.
I prefer to stay out-of-the-box and I'm wondering why ServiceNow uses the same field for different purposes and what their standard solution would be. Any idea?
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11-30-2023 09:29 AM
The CSDM recommended way to handle this is that you actually have 3 Bus Apps:
- ServiceNow (the platform), with an Architecture type of 'Platform Host'
- ServiceNow ITSM, with an Architecture type of 'Platform Application', and 'Platform Host' of your ServiceNow platform defined above.
- ServiceNow WSD, with an Architecture type of 'Platform Application', and 'Platform Host' of your ServiceNow platform defined above.
As I see it, I have not licensed a single application, I have licensed 2 applications that run on a platform.
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12-03-2023 11:21 PM
Steve,
That is indeed how I need to do it, but who do I indicate that the platform host is a web-based application as ServiceNow only always to select one value for field Architecture Type. See screen shot below.
I don't understand why ServiceNow is using the same field for different purposes