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how to edit forms field in Forms Design

shadabanwar
Mega Contributor
 
1 ACCEPTED SOLUTION

Sid_Takali
Kilo Patron

Hi @shadabanwar You should be in Global Application scope to edit the Incident from. Check you Application Scope and set it to Global and you should have "Admin" or "personalize_form" role to edit the form layout. 

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5 REPLIES 5

shadabanwar
Mega Contributor

edit gear and x mark settings are not enabled/available

 

Hi @shadabanwar ,

 

Please share a screenshot of what you see when you’re trying to edit.

 

I’d my answer has helped with your question, please mark t answer as accepted solution and give a thumb up

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Thanks for reply, I followed the Sid's advice and it works now by changing the application in Global application scope.

 

Sid_Takali
Kilo Patron

Hi @shadabanwar You should be in Global Application scope to edit the Incident from. Check you Application Scope and set it to Global and you should have "Admin" or "personalize_form" role to edit the form layout.