- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-25-2025 10:34 PM
Is it a best Practice to create Technical service offerings as child to Business service offerings,
if yes, then please guide how we can create, because "Parent" is referenced to service table.
If not, then what are the consequences?
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-25-2025 11:00 PM
Hi @Piyush Dwivedi ,
No, it is best practice according to CSDM framework and from my perspective, to state that the business service offering depends on a technical service offering.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-25-2025 11:00 PM
Hi @Piyush Dwivedi ,
No, it is best practice according to CSDM framework and from my perspective, to state that the business service offering depends on a technical service offering.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-25-2025 11:39 PM
Hello @AndersBGS
Thanks for quick response, so How we can add it...Is it via Service offering form or via Relationship table?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-26-2025 12:01 AM
Hi Piyush,
the easiest is to enable Digital Portfolio Management and use the Service Builder for this administration:
example:
Service Builder:
within a Service Offering you have an Operations section that includes relationships. The selected technical offerings will result in a cmdb_rel_ci record. (business offering depends on technical offering)
BR,
Barry