Need help building a query to show Mapped Applications Services without Business Applications

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01-12-2024 09:16 AM
Hello ServiceNow Team,
Does anyone have a query they use to show Mapped Application Services that don't have a corresponding Business Application record?
I am interested in learning about how others track down this population.
Thank you.

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01-12-2024 09:57 AM - edited 01-12-2024 09:59 AM
Hi @CheshireKat
There is an OOB dashboard available called "CSDM Data Foundations" which provide you with reports on data quality around CSDM implementation. Please check this documentation for more information https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/configuration-manageme...
After your install the dashboard and run the necessary schedule jobs you will be seeing results under "Crawl" tab. Report name will be "App Services Missing Business App Relationship".
Hope this helps. Mark this solution if it resolves your issue.
Thanks,
Sandeep
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01-12-2024 09:57 AM
Hi @CheshireKat ,
you can utilize the CMDB query builder to create a query with zero relations between application service and business application
start with the application service node and state none in the relation to business application.
.
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
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