New to ServiceNow

KoketsoN
Kilo Contributor

16 hours ago

Hi Community,

 

I'm new to ServiceNow with experience in Salesforce. I have been working on Knowledge Management: Platform Analytics.

 

I could use a mentor more especially in my beginner phase so I can find my ground quicker and accelerate my learning journey. Is there anyone available within the community to assist me in this regard.

 

Thank you in advance,

Koketso

 
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Sneha KH
Tera Guru

12 hours ago

Welcome to ServiceNow @KoketsoN !!!
As you are new to ServiceNow start with basics to build the foundation.

Welcome to ServiceNow course: https://learning.servicenow.com/lxp/en/now-platform/welcome-to-servicenow?id=learning_course_prev&co...

System Administration Fundamentals course: https://learning.servicenow.com/lxp/en/now-platform/certified-system-administrator-csa-learning-path...

Then go through your relevant module like ITSM Fundamentals : https://learning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&achievement_i...

 

Mainly focus on learning administration fundamentals to understand the basics and then explore the modules in ServiceNow like ITSM, CSM, HRSD, ITAM, ITOM, FSM etc...

If you want you can go through career journey like what you are interested to become in ServiceNow: https://learning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_home

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