Reference field as drop down list and filtered

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‎09-22-2020 03:45 PM
Hi all. I am configuring our business services and offerings but need to display these fields as drop down lists instead of reference fields. The business service field data is also filtered (advanced reference qualifier) and dependent on a parent field called Portfolio. I have the filter and dependencies working correctly when business service and business offering are reference fields, but as soon as I try to change them to a drop down, the filtering no longer works and I see no options in either field.
Selecting an option from the Portfolio field filters the options in the Business Service field, which in turn filters the options in the Service Offering field.
Changing the Choice List Specification option on the Business Service and Service Offering dictionaries changes the fields to drop down lists as expected.
But now the Business Service and Service Offering fields don't display any data (with or without anything selected under the Portfolio field).
Any ideas on how to make these fields drop down lists while retaining the filtering?

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‎09-22-2020 03:53 PM

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‎09-22-2020 03:57 PM

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‎09-22-2020 04:01 PM
Thanks for the replies Hozawa. Unfortunately I don't have those options as this isn't for a catalogue item. I've got the business service and service offering fields located on the back end incident form so the list collector and lookup select box aren't available.

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‎09-22-2020 04:23 PM
Sorry but I'm not understanding the question. A screenshot would help. Especially about changing to "drop down". FAIW, qualifiers have worked for me to filter.