Regarding CSDM fundamentals on demand course

[ssathya]

The course CSDM fundamentals on demand is showing as incomplete even though completed percentage is showing as 100% .This is due to flagged content showing for quiz.I have also attached the screenshot for your reference.

[WataruS]

Hi @ssathya 

I had the same issue the other day, but the problem was resolved after I created a case.
Please refer to the following when creating a case:
https://learning.servicenow.com/lxp/en/get-started-with-servicenow-university-resources/submitting-a...

[VladiRashkov]

I just did the same, no other option, except raising a case with a snapshot - Service Desk are quite responsive and helpful, so shouldn't be an issue, as long as we have passed the exam/quiz of course.

[SumanthDosapati]

@ssathya 

Create a support case following steps mentioned in this article.

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

[ssathya]

when I try to create a case it is not showing the course name of CSDM in the dropdown list.It is showing only CMDB which I am currently doing.