Saved View cannot be selected by the user

[Lucky1]

Hello all,

We have created a mapping of business applications and once all done, we will save the view, and that saved views ill be stored in Saved Views table (ngbsm_view).

So, as an admin, I am designing the mapping and saved the view with a version. And using some script, I am creating one record to the business owner.

But when I impersonate the business owner and checks it, I am getting any option to select the saved view.

So, can someone tell me what all permissions should I provide the business owner to apply the saved view.?

Note: The business owner is able to see the record in Dependency Views table.

Regards,

Lucky

[Lucky1]

Hello GlideFather,

One more thing is, I have just observed like, when I manually open the record, and change the user there and then do Insert & Stay, then the user is getting the popup to select the view and he is selecting.

But from the below script, when I run, the record is getting created but the popup itself is not showing up to select the saved view.

// Get all unique configuration items from ngbsm_view

var ciList = {};

var gr = new GlideRecord('ngbsm_view');

gr.addEncodedQuery('configuration_item=e294778783ba2210e958cd19feaad317');

//gr.orderBy('configuration_item');

gr.query();

while (gr.next()) {

    ciList[gr.configuration_item.toString()] = true;

}

// Loop through each CI

for (var ciSysId in ciList) {

    // Find the highest version record for this CI

    var grMax = new GlideRecord('ngbsm_view');

    grMax.addQuery('configuration_item', ciSysId);

    grMax.orderByDesc('version');

    grMax.setLimit(1);

    grMax.query();

    if (!grMax.next()) {

        continue;

    }

    var highestVersion = grMax.version;

    var businessOwner = grMax.configuration_item.owned_by.toString(); // Directly from reference field

    // Skip if Business Owner is empty

    if (gs.nil(businessOwner)) {

        gs.print("Skipping CI: " + ciSysId + " because Business Owner is empty");

        continue;

    }

    // Check if record already exists for this Business Owner with highest version

    var existing = new GlideRecord('ngbsm_view');

    existing.addQuery('configuration_item', ciSysId);

    existing.addQuery('user', businessOwner);

    existing.addQuery('version', highestVersion);

    existing.setLimit(1);

    existing.query();

    if (!existing.next()) {

        // Insert new record

        var grInsert = new GlideRecord('ngbsm_view');

        grInsert.initialize();

        grInsert.configuration_item = ciSysId;

        grInsert.version = highestVersion;

        grInsert.user = businessOwner;

        grInsert.insert();

        gs.print("Inserted new record for CI: " + ciSysId + " with highest version: " + highestVersion);

    } else {

        gs.print("Record already exists for CI: " + ciSysId + " with highest version: " + highestVersion + " and Business Owner: " + businessOwner);

    }

    // Delete all other versions for the same CI & Business Owner

    var grDelete = new GlideRecord('ngbsm_view');

    grDelete.addQuery('configuration_item', ciSysId);

    grDelete.addQuery('user', businessOwner);

    grDelete.addQuery('version', '!=', highestVersion);

    grDelete.query();

    while (grDelete.next()) {

        gs.print("Deleting record version: " + grDelete.version + " for CI: " + ciSysId);

        grDelete.deleteRecord();

    }

}

Can you help me?

Regards,

Lucky