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SG-Intune OOB connector – Verify CMDB CI deletion when Intune device is deleted

Sathwik1
Tera Guru

We are using the OOB Service Graph Connector for Microsoft Intune (SG-Intune) to sync computer data into CMDB.

 

I need confirmation on whether the connector automatically deletes the corresponding CMDB Computer record when a device is deleted from Intune.

 

If supported, please help identify where the OOB deletion logic is implemented (Transform Map, Post-Import Script, Script Include, or Integration Commons).

 

@Ankur Bawiskar @Tanushree Maiti 

2 REPLIES 2

Tanushree Maiti
Tera Patron

Hi @Sathwik1 

 

As per servicenow documentation - https://www.servicenow.com/docs/r/store-release-notes/store-platcap-rn-service-graph-connector-ms-in...

 

TanushreeMaiti_0-1789790371892.png

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Tanushree Maiti
Tera Patron

Hi @Sathwik1 

 

Check this KB for 'How'

KB2710345 SG - Intune: Software is removed in intune but it is still showing in servicenow 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti