What Organizational Sources Help Define the CSDM Model?

[Rahul_K]

Hello Community,

I am currently working on strengthening our CSDM implementation in ServiceNow, and I am trying to identify the most reliable organizational sources of information that help define the CSDM model correctly.

My objective is to build a well-structured and accurate CSDM foundation that supports modules like ITSM, ITOM, and AIOps, while ensuring that Business Applications, Services, and Technical Services are mapped correctly in the CMDB.

[Mark Manders]

How do you expect us to tell you where to get that information? We don't work for your company (or at least most of us don't).