Assessment Simulator Task 3 - Create and Comment on a Record

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AbiolaM
Tera Contributor

‎09-09-2024 07:57 PM

I have carried out all the necessary steps but its not validating my tasks

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Sandeep Rajput
Tera Patron

‎09-09-2024 08:14 PM

@AbiolaM Please refer to this video https://www.youtube.com/watch?v=AgqQ-LWodxQ and see if you are following the exact steps. If the issue persists despite following all the steps then reach out to now learning team and raise a support case with them.

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Assessment Simulator Task 3 Create and Comment on a Record
Assessment Simulator Task 3 Create and Comment on a Record
youtube.com/watch?v=AgqQ-LWodxQ
Task Instructions: Assume that Adela Cervantsz reached out via a phone call describing intermittent email access for her group. Create and submit a new incident to assign this trouble ticket to the Software group. Then post a Customer visible comment to the incident. Incident details: Subcategory:
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wesmorry
Tera Contributor

‎10-03-2024 11:30 AM

Super helpful in the way that it validates I have done the steps correctly. However, I still cannot validate. It just says failed. I have entered a support case with Now Learning. 

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RonD
Tera Contributor
In response to wesmorry

‎10-21-2024 11:02 AM

I ma  having the same problem

RonD_0-1729533713482.png

 

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RonD
Tera Contributor
In response to RonD

‎10-23-2024 11:10 AM

i also deleted the administrator comment and made one under PU and still fails

 

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RonD
Tera Contributor

‎10-21-2024 11:02 AM

I ma havint the same issuse not validating- people this needs to work

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MinooA
Mega Contributor

‎11-14-2024 08:41 AM

nOT SURE WHY THEY CANT FIX IT STILL

 

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