In 2024, during my time at Knowledge, I observed a demonstration featuring confetti displayed on the screen when an agent logged into their agent space within ServiceNow. I am currently exploring how to integrate a similar feature into our system. Th...
I want to build some AI based solution using servicenow for my company. Need suggestions and specific learning which should have lab exercises so that I can practice here and implement solution in my organization.
Hi, I new in using ServiceNow, I hope someone can answer my question.When does the SLA count starts? Should it start in draft status?
I just provisioned my first developer instance of ServiceNow. Everything seems to deploy, but then when I try to go to that instance via the Start Building button, I get the error: You need a valid App Engine Studio license to continue working.Any wo...
Please can you advise. I'm doing a course and I'm logged into my SWOW instance of Yokohama, trying to open the System UI form. But all is get is this even thou I'm logged in as admin ?
Can you add multiple technicians to a work order?
I'm trying to hide the attachment field from the form only in the default view. It should remain visible in all other views.To achieve this, I wrote the following onLoad client script, but the field is still not hiding. I'm sharing the code below for...
I have a DataTable containing approximately 96 rows and 7 columns, generated from a SQL query in Design Studio. The only available method for transferring this data to my application is via the clipboard (Ctrl+V). How can I convert the DataTable into...
Hello all, I am new to IRM and the GRC modules and I was taking a look at Policies and their lifecycle. Our demo instance already has an example template of type XML that we can use for our Policies, but I found no examples of type Script or HTML. Ev...
Hello!We are currently seeing an issue in our environment where scheduled PowerPoint Platform Analytics Dashboards are not displaying in a web browser. We are receiving the following error: Has anyone encountered this error before? And if so, is this...
I created a View Rule to display the view based on the customer type—ITSM Customer View for ITSM customers and Ozean Customer View for Ozean customers.It works when opening the record in the portal, but after clicking any UI action, it switches to th...
en el curso Welcome to Service Now, lección sobre formularios la tarea de formularios me sale failed, lo he hecho en español, pero la tarea en ingles y español y en ambos casos me sale failed.alguien sabe como puedo continuar please?
As organizations accelerate digital transformation, the visibility, control, and optimization of IT hardware assets become increasingly critical. ServiceNow's Hardware Asset Management (HAM) Pro module offers a powerful solution to address these need...
I have created email client template for the negotiation table whenever I applied the template that time email content and email attachment is populated on the email template in the link format. instead of showing that attachment in the link format c...
For the Card Disputes task table, I have created two notifications. These notifications will be sent to the user in the 'Created by' field. If the user replies to these notifications, I want to capture the attachment and email body template into the ...
