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Resolved! MCO LAB Instance stuck in "Launching"

Hi All,  Does anybody had the same experience before?In NowLearning, during a course (MCO) I requested a lab instance as usual but it's always stuck in "Launching" . Couple of times I have requested to Terminate it then I was waiting till it got Term...

Lajos by Tera Contributor
  • 648 Views
  • 2 replies
  • 1 helpfuls

Resolved! Making a variable mandatory only on state choice changes

Hi AllAfter submitting the catalog item I want to make a variable set mandatory in sc_req_item table workspace only when state choice is changes to closed complete. I have tried on change client script as well but the field name cant be state in cata...

Sonal2 by Tera Contributor
  • 1897 Views
  • 6 replies
  • 0 helpfuls

Escalate my help centre ticket

Hi Team, Its been a week I have raised a ticket from my PDI regarding my CIS certification. Due to some technical reasons, my certification test was discontinued. And I was requested for a retake and created a ticket through the help center in my PDI...

Madhan27 by Mega Guru
  • 1140 Views
  • 4 replies
  • 2 helpfuls

Resolved! 2023 SOC 1 type 2 report

How do I get access to the latest SOC 1 type 2 report.  I have downloaded it before, but I cannot find the link now.Any help would be much appreciated.

Alan Baker1 by Tera Contributor
  • 1788 Views
  • 2 replies
  • 2 helpfuls

Survey Help

HI,When I try creating survey instance through SNC.AssessmentCreation().createAssessments(surveyID, '', userID); its creating but the trigger_id field is not populated if I use SNC.AssessmentCreation().createAssessments(surveyID, sourceID, userID); i...

add users to review REQ RITM

We would like the ability to have users within the enterprise be added to read and write to REQ/RITM. the user is not a requester or a part of the fulfilling team. the users must be able to: view ticket in MyTickets Received the same notifications as...