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Community Account Issue

Hi Team, Recently I requested to merge my Servicenow account from harishkumar.khale-muralirao@xxx.com to harishkm.servicenow@gmail.com After doing this when I login to Servicenow community it takes to new account instead of old account. Both accounts...

Community Alums by Community Alums •  
  • 363 Views
  • 5 replies
  • 0 helpfuls

Mapping Record producer field to HR case form field

Hi Team,On a record producer I have tried to map a Lookup select box with category field on a Hr Service Case form using record producer script.I have used below script but instead of mapping with the choice already defined, it is creating the new ch...

Community Alums by Community Alums •  
  • 500 Views
  • 7 replies
  • 0 helpfuls

Encryption as a Service

HiI am new to the Snow dev platform and have one critical question for my project: I aim to leverage Snow EaaS (encryption as a service) to implement encryption of fields from an external 3rd Party encryption tool.Is EaaS a component available with t...

Community Account Issue

Hi Community Team,Recently I requested to merge my account from harishkumar.khale-muralirao@basf.com to harishkm.servicenow@gmail.com. After migration I can see two accounts with this email harishkm.servicenow@gmail.com.1. New account : https://www.s...

Configuring Pie Chart

Hello All, Pie chart configuration to be done.I have multiple assignment groups, so I have created 2 separate tags since these assignment groups have keywords common in their name, I have created tags accordingly.As I need a Pie Chart Report which sh...

Work Notes and Comments are duplicated

Hi All,Here i am using remote spoke with flow Designer while updating remote instance incident. 1.if the additional comments are updated in the source instance incident, the previously updated work notes are also posted again along with the additiona...