Resolved! ServiceNow instance
I am very new to ServiceNow and so far I always find it difficult to navigate to the ServiceNow Instance. Can anyone guide me with a shortcut to open my Instance?
Forum Posts
Automations in Changes
Hello All, My customer wants to automate change logging via Discovery & Monitoring tools in ServiceNow. Is it possible to do it, and if yes, how?
Resolved! I have to withdraw my claimed learning credit
Hello, I claimed learning credits but now my company said it was for someone else. Now I have to withdraw it.Can someone tell me how can I do it? Thank you!
Resolved! Taxonomy > Catalog and knowledge categories tab
Hello,Can you tell me what the tab "Catalog and knowledge categories" is used for in taxonomy? Especially the 3rd column "Available content for association". Thank you.
Guided tours for Change Management
New to servicenow and forum so I hope this is the best location to ask.. Im created a guided tour for change management and tried multiple different start pages as the CONTEXT (example: change_request.do) and the URL full path when I created the actu...
Exporting KB Article body when using templates
Hello,I started using templates to have a more structured presentation of our support use cases.It has 3 sections.Now when I want to export the Body (excel,json, API all same), i get an almost empty body without any of the text we have written in th...
MyNow occasionally loading u16 when opening Support > GetSupport
Occasionally when I open the MyNow portal and navigate to the Support > Get Support page, I am prompted with a u16 page, rather than the expected portal page. Does anyone else have this issue or have any ideas how to resolve it?Reloading the page doe...
Resolved! Access Control rules may provide access security
Access Control rules may provide access security for which of the following database objects?A. For a specific role, group, or userB. For a specific row, column, or table C. For specific groupsD. For a specific CMDB Configuration item
Resolved! Knowledge Base Search results can be sorted by which of the following?
Knowledge Base Search results can be sorted by which of the following? (Choose three.)A. Most recent updateB. PopularityC. RelevancyD. Manager assignmentE. Number of views
How to Export all Reports Group list to exel
Hello,Is it possible to export the Group Reports...all of them to an excel spreadsheet. When I click on the title there is no option to export. Suggestions? Thank you~
Resolved! Taxonomy - deleting older knowledge versions from Connected Content list
Hello,Maintenance: I am trying to clean up my taxonomy and would like to delete older Knowledgeversions in Connected Content tab. Do you see any trickle-down effect if I delete them out of the Connected Content tab? Thank you~
Copy/paste (select all function) SN article images in a Word document
Converting a ServiceNow (SN) article to a Word document is helpful because it allows our subject matter experts to assist with editing the content.When I try to copy the entire SN article by selecting all and pasting it into Word, the images do not t...
Resolved! Issue Opening Flow Designer: "Content Not Found" Error
Hello,I'm facing an issue in Flow Designer. When I try to open a particular flow, I get the following error message:"Content not found""Your flow cannot be found. Flow sys_id:n"The flow seems to be missing, but I am sure that the flow exists, and the...
