I am using getReference() to pull a value from another table to change the label dynamically. This works absolutely fine in classic UI, in my workspace though the script won't fire. Does anyone have any solutions to this? This is the script that curr...
Hello everyone, Can we relabel the "Post Incident Report" tab on the Major Incident workbench? It seems it's not allowed but I want to make sure it is true or something that I might miss. Thank you for all the help.Lilian
Hi Experts,I have a custom table (u_cat_item_feedback) that stores user feedback for specific catalog items. The requirement is to transfer this data to a data lake and then delete records older than 12 months. I understand that Table Cleaner rules ...
Hi Currently our requests are logged via the Portal by our end users, however, we receive calls to unlock accounts as they cannot log in to submit the request. Our agents currently log an interaction and unlock the account. I would like to get an i...
Hi everyone, I am currently taking the Application Development Fundamentals on Demand course and have made it to Lab 6.3 where the goal is to send an email. I have done all the necessary steps and re-did them to ensure I was doing everything correctl...
We are using Catalog Builder and we would like to add a field that attaches additional folk to notify on a catalog builder form
Hi Servicenow Experts, I'm exploring two approaches for integrating with an external system in a custom ServiceNow application intended for the ServiceNow Store:iFrame Approach:Embed an external web application via an iFrame. This approach handles al...
we have two closed networks. we have confirmed that network connectivity is available between two. One of the closed network is hosted with mid server. We have a requirement to call/execute an API from the closed network where mid server is not host...
Hi,How i can map the custom choice type field(Educational unit Impacted) that is created on RITM table to catalog item variable(Educational Unit Impacted), so that after submitting the form from portal the value should be reflected in RITM custom cho...
Hi everyone! I am currently starting on Client Scripts, I have a problem whenever I try the onLoad method it does not seem to get triggered when I refresh the page. Is there someone who encountered the same problem? Thank you!
Scenario: Field "CR Volume", Type = Checkbox. But in the table it should show the values 0 and 1 accordingly i.e. value 1=Checked, 0=Not Checked.Note: Field will be available only in backend legacy form but not on catalog item. On the form level it s...
Hi! Is there any way to hide the columns of Start Date and End Date in the Subscription Management? and the visibility of the Start Date and End Date information when access into a product to see the details? Thanks in advance!
Objective of this post is find out how to get the credentials for logging into an instance provided while reviewing a previously completed class. Steps to reproduce problem:1. login to nowlearning.servicenow.com2. scroll to MyLearning3. click on "com...
I've completed the Admin Fundamentals training and am now trying to setup my PDI instance. I’ve logged into the PDI site, the instructions we have is to click the Request Instance button in the header but I don’t have that button. All I have is one o...
I created an instance to train and make an API, I'm pulling data from the incident table, but the data is encrypted.I tested it on my code and on postman, both came encrypted, and I wanted to know if there is any option that I can disable thisMy test...
