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I have been having issues with 2 PDI instances since 11th Jan 2025 . Does anyone know how long is this suppose to last.
Forum Posts
ServiceNow Knowledge Article Feedback
Hi I just wanted to clarify, back in 2022 we made a suggestion for the ServiceNow Knowledge Article Feedback option to be available in the ServiceNow Platform as well as just on the portal. Ive had a look and can not find anything to suggest that thi...
Earnings of ServiceNow through Certifications
What is the earnings of ServiceNow through all the Certifications it has monetized?
Resolved! Need guidance for learning
Hello Members, I have started my journey in ServiceNow from last year. I am learning it on my own using using resources like Youtube, ServiceNow Learning and Learning Plans. Can you please help me with different small projects and scenarios that can...
Resolved! Merge duplicate Community profiles
Hi everyone, Somehow I have ended up with multiple Community Profiles. Does anyone know who to contact to get them merged into 1 profile?
Send 'Pretty' Email Reports from an employee's email
Hello, We currently have a manual process in service now that I have been told is not possible to automate. I receive a spreadsheet of problems for the companies I support. I then extract the relevant data, paste into SmartSheet to make it look prett...
Adding Vendor Contact Info in Vendor Workspace view
When working with "My Vendors" in the Vendor Managment workspace I am having difficulty entering vendor contact information. The form opens and I can fill in the appropriate information but there is no "Save" button (that I can find). As a work aroun...
pop-up window in the playbook when I clicked on add contract button which I created in the playbook.
I want to popup widow in the playbook when I clicked on add contract button which is referring to ast_contract table.so It will ask the field which i have created in the ast_contract field their I have created one view and created 2-3 field in that v...
Reports - Owner is different from Updated By
I'm trying to run a report to show me a list of cases where the person that last updated the case is different than the owner. However, it does not work. I have my report set to: Owner.UID is different from Updated By But the results I get are full ...
Improve the Paltform performance
<p> Can any one provide any methods / processes or ideas which can improve the platform performance.
Cascading filter options are not displaying
Hi All,Currently I am working on Custom table dashboards, As per Client requirement I have to show dependent choice values on filter. As of now I have used Cascading type filter but it was not displaying any choices it showing loading but when I sear...
How to sort the records in the portal like sorting in the list view?
In the portal, we are using the my_request widget displaying RITMs with columns for "created_on" and "updated_on" fields. We would like to know how to enable sorting of the records, similar to the list view, where clicking a column header sorts the r...
Pagination in my_request widget
We have this requirement to add pagination in the my_request widget. I need help in scripting. I tried some solutions from other community article but it doesn't work..
The latest ServiceNow release
The latest ServiceNow release, called Xanadu, introduces several exciting features and enhancements designed to optimize the platform for speed and scale. Here are some key updates:AI and Automation:Now Assist: Enhanced with generative AI capabilitie...
How to Learn and Prepare for ServiceNow Certifications with These Courses?
Hi Community,I have access to several courses on the Now Learning platform and need help structuring my learning journey. The courses I have are:Certified System Administrator (CSA) CertificationCertified Application Developer (CAD)UI Builder Fundame...
