Has anyone been able to configure an Analytics Hub aging report for SAFe work items such as Demand, Feature, or Epic? All of the training shows how to do this with Incidents. Any hints appreciated.
The goal: I want to get all the kb articles from a specific servicenow knowledge base in a JSON format.Example response format: [ { "kb_id": "321321312", "number": "KB12341", "category": "IT", "text": "HTML article content", "lastUpdated": ...
I got one bug in Community - related to Marking any solution- please let me know whom should i inform about it. Any mail id or person. @Dr Atul G- LNG - your help is required here.
Hello, I want to create UI rules when the user is not part of the "assignment group" then the "assigned to" field is ReadOnly. In the condition: I set the assignment group is Dynamic "One of my groups" and then set Mobile UI rule action "Set Read-o...
I'm following this link to access my company's instances: https://support.servicenow.com/now?id=ns_manage_instancesIt allows me to login, but then redirects to a "Page not found." error: https://signon.service-now.com/pagenotfound.doI'm not sure how ...
Hi All , I want to do some calculations on Survey responses , like if I want to calculate the average of Survey Responses . How can i do it? Can it be done by scripting , if it is done then what will be the script to calculate the average of respons...
There is a lot of answers in this community that are totally unhelpful, and written only with hoping to get positive scores.There is a button "Helpful" but no "Unhelpful" button.Is there any way to vote negatively for a comment?
In the KB article, I currently have 300 articles in the review state. My goal is to move them into the publish state. However, only 200 of the remaining KB articles have been successfully moved into the published state. Unfortunately, I am unable to ...
THIS IS AN ARTICLE NOT A QUESTION Hi All, In last few days I encountered multiple questions where people want to know whom they should contact from ServiceNow for different purposes ex:- Now Learning Related issues/ Community Related Issues/ Partner ...
Hi Team, I am working on On-Before Transform scripts which contains Insert() and Update(). Is there any way to replace Insert() and update() because it is effecting our client health scan Manageability of the instance.
Hello Community, I have 2 fields on widget form.1.SMS template(sysevent_email_template)2.Message(text area field). Requirement is when we select SMS template form(1) I need to auto populate of record(sys_id of the record pass it through script and pr...
Hello. I am a process consultant for a company and I am implementing ITSM, incident processes, CIM, Process Mining, etc. It is necessary to document each of these processes, their flowcharts and activities in procedure manuals. What facilities does t...
Hi ServiceNow Community,I am currently using a Personal Developer Instance (PDI) in ServiceNow, and the interface has changed to the Next Experience UI. I no longer see the familiar sections like Application Navigator, Content Frame, and Banner Pane....
Hi, Please can anyone help me with an issue I am getting in Service Operations Workspace, for service requests. The 'Requested for' field is showing as editable in Service Operations workspace, however in the backend of Service Now this is read-only...
