The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Assessment Simulator Task 3 - Create and Comment on a Record

AbiolaM
Tera Contributor

I have carried out all the necessary steps but its not validating my tasks

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron
Tera Patron

@AbiolaM Please refer to this video https://www.youtube.com/watch?v=AgqQ-LWodxQ and see if you are following the exact steps. If the issue persists despite following all the steps then reach out to now learning team and raise a support case with them.

View solution in original post

Task Instructions: Assume that Adela Cervantsz reached out via a phone call describing intermittent email access for her group. Create and submit a new incident to assign this trouble ticket to the Software group. Then post a Customer visible comment to the incident. Incident details: Subcategory:
41 REPLIES 41

Hi Jan,

 

I have tried it again and then it has work.

 

bets regards Robert

KrutiG
Giga Contributor

Its not working for me as well even after trying over 5 times. Must be an issue with the validator

annfikehirx
Tera Contributor

I have also done this several times and still does not confirm completed even though everything is completed correctly.  Please help resolve.

 

had the same issue several times but just needed to save everything before updating. layer 8 issue 😄

PatriciaGei
Mega Contributor

Same issue here