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Assessment Simulator Task 3 - Create and Comment on a Record

AbiolaM
Tera Contributor

I have carried out all the necessary steps but its not validating my tasks

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron
Tera Patron

@AbiolaM Please refer to this video https://www.youtube.com/watch?v=AgqQ-LWodxQ and see if you are following the exact steps. If the issue persists despite following all the steps then reach out to now learning team and raise a support case with them.

View solution in original post

Task Instructions: Assume that Adela Cervantsz reached out via a phone call describing intermittent email access for her group. Create and submit a new incident to assign this trouble ticket to the Software group. Then post a Customer visible comment to the incident. Incident details: Subcategory:
41 REPLIES 41

priyanvishn
Kilo Contributor

same problem for me also

jvelazquez
Mega Contributor

Did you add and post a comment? I cant validate and i followed step by step 

SamreenR
Tera Contributor

This is supposed to be done as a " Platform user" and not as a System Administrator. If you do it as admin you will not be able to validate your tasks.

zudan
Tera Contributor

Same issue, not validating

SamreenR
Tera Contributor

This is supposed to be done as a "Platform user" and not as a System Administrator. If you do it as admin you will not be able to validate your tasks. So impersonate as Platform user and perform all the tasks and validate it.