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Assessment Simulator Task 3 - Create and Comment on a Record

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AbiolaM
Tera Contributor

‎09-09-2024 07:57 PM

I have carried out all the necessary steps but its not validating my tasks

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Sandeep Rajput
Tera Patron

‎09-09-2024 08:14 PM

@AbiolaM Please refer to this video https://www.youtube.com/watch?v=AgqQ-LWodxQ and see if you are following the exact steps. If the issue persists despite following all the steps then reach out to now learning team and raise a support case with them.

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Assessment Simulator Task 3 Create and Comment on a Record
Assessment Simulator Task 3 Create and Comment on a Record
youtube.com/watch?v=AgqQ-LWodxQ
Task Instructions: Assume that Adela Cervantsz reached out via a phone call describing intermittent email access for her group. Create and submit a new incident to assign this trouble ticket to the Software group. Then post a Customer visible comment to the incident. Incident details: Subcategory:
45 REPLIES 45

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MahajabinK
Tera Contributor
In response to ABIRAMIV

‎02-12-2025 06:07 AM

Select Channel Phone

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priyanvishn
Kilo Contributor

‎02-13-2025 11:02 PM

same problem for me also

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jvelazquez
Mega Contributor

‎02-14-2025 04:02 PM

Did you add and post a comment? I cant validate and i followed step by step 

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SamreenR
Tera Contributor

‎02-22-2025 03:38 PM

This is supposed to be done as a " Platform user" and not as a System Administrator. If you do it as admin you will not be able to validate your tasks.

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zudan
Tera Contributor

‎03-03-2025 05:14 AM

Same issue, not validating

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