Assessment Simulator Task 3 - Create and Comment on a Record

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AbiolaM
Tera Contributor

‎09-09-2024 07:57 PM

I have carried out all the necessary steps but its not validating my tasks

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Sandeep Rajput
Tera Patron
Tera Patron

‎09-09-2024 08:14 PM

@AbiolaM Please refer to this video https://www.youtube.com/watch?v=AgqQ-LWodxQ and see if you are following the exact steps. If the issue persists despite following all the steps then reach out to now learning team and raise a support case with them.

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Assessment Simulator Task 3 Create and Comment on a Record
Assessment Simulator Task 3 Create and Comment on a Record
youtube.com/watch?v=AgqQ-LWodxQ
Task Instructions: Assume that Adela Cervantsz reached out via a phone call describing intermittent email access for her group. Create and submit a new incident to assign this trouble ticket to the Software group. Then post a Customer visible comment to the incident. Incident details: Subcategory:
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Alfred Mahanty
Tera Contributor

‎06-04-2025 06:59 AM

Create a new incident as Administrator and the task will be validated

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BlancheD
Kilo Contributor

‎08-18-2025 01:33 AM

Same issue. I did it the same and can't validate the task

 

 

 

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tshaeigroup
Giga Contributor

‎10-14-2025 02:53 PM

followed all the steps but no validation

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