I'm investigating an issue in Knowledge Managemet, where authors are unable to checkout their knowledge articles that have expired, meaning the valid to date field value has expired.
An error message shows up when clicking the Checkout ui action saying: Valid to: Please select a date starting today or in the future. Of course as knowledge authors, they can't edit this field because the knowledge article needs to be checked out, and it can't be checked out because the valid to field must be updated, causing a deadlock.
I have verified that as an admin, and as Knowledge Admin the Valid to field is editable.
Though I don't think it should be admins or knowledge admin in charge of updating this field. I searched and read other articles about knowledge management, as well as the official documentation for this field, and it main purpose is to control the visibility of the article on the search bar of knowledge home page, as well as notify the author that the article is about to expire and needs to be reviewed.
I have checked UI policies, client scripts, the Checkout UI action for the table and couldn't found where this message is comming from. I also checked the script includes used in the UI action, as well as ACL for the tables and field, and dictionary overrides. No clue still.
Is this the OOB behavior for expired knowledge articles ?
I'm almost sure it's not but i would like to confirm that.
Also any other place i might have missed in the platform to check ?
Thanks
