How to Change the Home Settings in Service Operations Workspace

[SotaT]

The dashboard displayed on the Service Operations Workspace Home is set to “Overview” by default. I would like to change this. Is there a way to modify the default setting? I would appreciate your guidance on this matter.

[SotaT]

@AndersBGS @Ankur Bawiskar 

Could you explain the difference between the following?
Does this mean the dashboard displayed changes depending on the user?
・Tier1 Default Dashboard
・Tier2 Default Dashboard

[Ankur Bawiskar]

@SotaT 

I am not very sure on that and will have to explore on this further if time permits.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[SotaT]

Could you please tell me?

[Ankur Bawiskar]

@SotaT 

I am not sure if I would get that much time.

But I believe I answered your original question about how and from where it comes.

You can also deep dive and explore on your own to cater for your requirement.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[AndersBGS]

Hi @SotaT ,

Yes, you can create an experience for user group XYZ. hence, group XYZ would see one dashboard / landing page where other users would see another.