New to ServiceNow Community – Looking for Guidance

[deepaknrn75]

Hi everyone,

I’m new to the ServiceNow Community and excited to learn more. I’m exploring ServiceNow certifications and learning resources, and I’d appreciate any tips or guidance from experienced members.

Thanks for the support! 😊

[GlideFather · Accepted solution]

Hi @deepaknrn75,

Welcome to the Platform of platforms! 🚀 Let me take this opportunity to share following resources with you:

        ServiceNow University 

        

• Get Started with ServiceNow University
• Learn about ServiceNow and earn badges, points, certificates, and improve your rank.
• Most courses are free, only a few are paid.
• Start with the "Welcome to ServiceNow " training, it's fun and gives you your first certificate!
• The Certified System Administrator (CSA) certificate is a good start, it's useful for almost any ServiceNow role.
• Trainings at the SN University provide temporary lab instances with pre-installed plugins and apps.

      ServiceNow Career Journeys & ServiceNow Career Paths 

      

• Pick a ServiceNow Career Path that matches your interests.
• We’ll help you start at the right level based on your skills.
• A ServiceNow Credential gives you industry recognition.
• It proves your investment and boosts your professional value.

        Learning Plans at the Developer Portal 

        

• Request your Personal Developer Instance (PDI), your own ServiceNow sandbox to practice safely.
• You can try almost everything for free (except a few advanced features like AI).
• Explore guides, tutorials, blogs, and documentation to learn more.
• Short and self-paced modules.
• Best practices, references, 

Good luck! 🤞💪

[alfied · Accepted solution]

Welcome to the ServiceNow Community! 👋
It’s a great place to learn and connect with experienced professionals. If you’re new, starting with ServiceNow Now Learning is the best approach, as it follows the official certification paths and exam objectives. I’d also recommend setting up a free Developer Instance to get hands-on experience, which really helps in understanding how things work in real scenarios.

Going through community discussions, blogs, and shared experiences can be very useful, so feel free to ask questions and participate. Wishing you all the best on your ServiceNow learning and certification journey! 😊