PDI is gone yesterday i had login to instance not it is assigned to another user
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07-26-2024 10:50 PM
Hello Team,
Please restore my backup and Instance.
https://dev68637.service-now.com/ but now it is assigned to other.
please restore my backup.
Thanks, You in advance.

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07-26-2024 10:57 PM
Hi there,
Sorry to hear!
Don't get me wrong, though posting your question here won't do anything. We all can't help you at all. As you might already know, PDIs come without any form of support.
As always:
Be aware, PDIs can always suddenly without any notice drop. So always backup your work.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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07-27-2024 01:45 AM
Hi @Ankush Jangle ,
sorry to here that you have lost your instance. Only solution is to request a fresh installation and import your git/update sets. It’s not possible to restore a backup.
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/