Released pdi because of service interruption

[JLMARKA_]

can anyone help me retrieve my pdi, please admin i have a company files on that pdi  and i need to submit it on november 8 i cant recreate it again on a short notice pls help me here is my pdi on the url 

[JLMARKA_]

i did released that pdi can i retrieve it? i panicked

[AndersBGS]

Hi @JLMARKA_ ,

Sorry, just saw this post after I responded first time.... but no, if you have already released there is no option to get it back. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[AndersBGS]

Hi @JLMARKA_ ,

As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:

1. Wait, your instance should come online again after some time. 
2. If you get tired of waiting, release your instance and request a fresh installation. Please Note, that everything that hasn't been backed up will be lost for good.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders