Unable to See Pending approval task on esc portal

[may13]

Hi Everyone

Facing one issue  In my Development Instance i am unable see Pending approval  my task on esc portal.

Does anyone know how to resolve this Issue ?

I am expecting like this

[Adrian Ubeda]

Hello Mayur4,

Have you checked that in the sysapproval_approver table there are records for that user? The

sysapproval_approver.approver field stores the user whose approval is required. If you don't have any record in that table, none will appear in the widget.

[Ankur Bawiskar]

@may13 

I could see in my instance and it's OOTB

Check if someone updated the conditions on this record

1. Navigate Employee Center --> Administration --> To-dos Configurations

2. Open Approvals Records (highlighted one in image below).

Right Click on Form header -> Show File Properties -> Check versions

Also check this link, check if user has correct approver role "sn_request_approver_read"

Approvals doesn't show up on "My Tasks" in Employee Center 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@may13 

Hope you are doing good.

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