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Edit ability on Change Task in active status
Given a change’s status is New, Assess, Authorize, Schedule, Implement, or Review
I need ability to add a change task (in related list ) in all change request states for users with some role
I checked New button don't have any UI Action .Don't know from where it is coming and how to configure its functionality
Solved! Go to Solution.
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Monday
Steps
-> right click on Related List header
-> Configure List Control
-> from there you can control visibility of New button using "Omit New Condition" script field
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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Tuesday
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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Monday
Steps
-> right click on Related List header
-> Configure List Control
-> from there you can control visibility of New button using "Omit New Condition" script field
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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Tuesday
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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Tuesday
Thanks for the solution .Its working .
Only diffrence is "right click on Related List header =>Configure List Control " was not available for my instance .So i navigated it through ( All Navigator => List Control ) and opened respective record and edit from there by using this script
