Add New button(Related List => change task ) to change request all states

Rishikk
Tera Contributor

 

 

 

 

Edit ability on Change Task in active status
Given a change’s status is New, Assess, Authorize, Schedule, Implement, or Review

I need ability to add a change task (in related list ) in all change request states for users with some role

I checked New button don't have any UI Action .Don't know from where it is coming and how to configure its functionality

 

image001.png

 

2 ACCEPTED SOLUTIONS

Ankur Bawiskar
Tera Patron

@Rishikk 

Steps

-> right click on Related List header

-> Configure List Control

-> from there you can control visibility of New button using "Omit New Condition" script field

AnkurBawiskar_0-1767670038382.png

AnkurBawiskar_1-1767670055292.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

@Rishikk 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

3 REPLIES 3

Ankur Bawiskar
Tera Patron

@Rishikk 

Steps

-> right click on Related List header

-> Configure List Control

-> from there you can control visibility of New button using "Omit New Condition" script field

AnkurBawiskar_0-1767670038382.png

AnkurBawiskar_1-1767670055292.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Rishikk 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Rishikk
Tera Contributor

Thanks for the solution .Its working .

Only diffrence is  "right click on Related List header =>Configure List Control " was not available for my instance .So i navigated it through ( All Navigator => List Control ) and opened respective record and edit from there by using this script